Skip to main content Skip to main navigation menu Skip to site footer
Projects and researches
Published: 2020-12-30

The Relationship between Burnout and Counterproductive Work Behavior. The Role of Compassion Fatigue and Organizational Justice

University of Bucharest, Department of Psychology
burnout counterproductive work behavior compassion fatigue organizational justice mediated moderation

Abstract

Counterproductive behavior is a phenomenon that affects both organizations and employees. This research aimed, in an exploratory manner, to observe the relationship between counterproductive behaviors, burnout, compassion fatigue, and organizational justice at the workplace. For this study, data were collected from 100 employees through a Google Forms questionnaire. From the statistical analysis, CF does not represent a mediator of the relationship between burnout and counterproductive behaviors, nor is organizational justice a moderator of the relationship between burnout and counterproductive behaviors. The statistical analysis was performed in the JAMOVI 1.2.12 program

References

  1. Abu-Bader, S. H. (2000). Work satisfaction, burnout, and turnover among social workers in Israel: A causal diagram. International Journal of Social Welfare, 9, 191–200 DOI:10.1111/1468-2397.00128.
  2. Ambrose, M. L., & Schminke, M. (2009). The role of overall justice judgments in organizational justice research: a test of mediation. Journal of Applied Psychology, 94, 491–500. DOI: 10.1037/a0013203.
  3. Bakker, A. B., Demerouti, E., & Euwema, M. C. (2005). Job resources buffer the impact of job demands on burnout. Journal of Occupational Health Psychology, 10(2), 170– 180. DOI: 10.1037/1076-8998.10.2.170.
  4. Bans, G. C., Whelpley, C. E., Oh, I., & Shin, K. (2012). How are emotionally exhausted employees harmful? International Journal of Stress Management, 19(3), 198–216. DOI: 10.1177/0021886317749163.
  5. Brotheridge, C. M. (2003). The role of fairness in mediating the effects of voice and justification on stress and other outcomes in a climate of organizational change. International Journal of Stress Management, 10, 253–268. DOI:10.1037/1072-5245.10.3.253.
  6. Bolton, L. R., Harvey, R. D., Grawitch, M. J., & Barber, L. K. (2012). Counterproductive work behaviours in response to emotional exhaustion: A moderated meditational approach. Stress & Health, 28(3), 222–233. DOI: 10.1002/smi.1425.
  7. Boscarino, J. A., Figley, C. R., Adams, R. E. (2004). Compassion fatigue following the September 11 terrorist attacks: A study of secondary trauma among New York social workers. International Journal of Emergency Mental Health, 6, 110.
  8. Craig, C. D., & Sprang, G. (2010). Compassion satisfaction, compassion fatigue, and burnout in a national sample of trauma treatment therapists. Anxiety, Stress, & Coping, 23, 319-339. DOI: 10.1080/10615800903085818.
  9. Cropanzano, R., Bowen, D. E., & Gilliland, S. W. (2007). The Management of Organizational Justice. Academy of Management Perspectives, 21(4), 34–48. DOI:10.5465/amp.2007.27895338.
  10. Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. O. L. H., & Ng, K. Y. (2001). Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86, 425– 445. DOI: 10.1037/0021-9010.86.3.425.
  11. Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands resources model of burnout. Journal of Applied Psychology, 86(3), 499–512.DOI: 10.1037//0021-9010.86.3.499.
  12. Faul, F., Erdfelder, E., Buchner, A., & Lang, A.-G. (2009). Statistical power analyses using G*Power 3.1: Tests for correlation and regression analyses. Behavior Research Methods, 41, 1149-1160. DOI: 10.3758/BRM.41.4.1149.
  13. Faul, F., Erdfelder, E., Lang, A.-G., & Buchner, A. (2007). G*Power 3: A flexible statistical power analysis program for the social, behavioral, and biomedical sciences. Behavior Research Methods, 39, 175-191. DOI: 10.3758/BF03193146.
  14. Figley, C. R. (2001). Compassion fatigue as secondary traumatic stress: An overview. In C. R. Figley (Ed.), Compassion fatigue: Coping with secondary traumatic stress disorder (2nd ed., pp. 1-20). New York, NY: Bruner/Mazel.
  15. Figley, C. R. (2002). Compassion fatigue: Psychotherapists’ chronic lack of self care. Journal of Clinical Psychology, 58, 1433-1441. DOI: 10.1002/jclp.10090.
  16. Figley C. (1995). Compassion Fatigue: Coping with Secondary Stress Disorder in Those Who Treat the Traumatised. Brunner/Mazel; Bristol, UK: 1995.
  17. Folger, R. G., & Cropanzano, R. (1998). Organizational justice and human resource management (7). Thousand Oaks, CA: Sage Publications.
  18. Joinson, C. (1992). Coping with compassion fatigue. Nursing, 22, 116-122. DOI:10.1097/00152193-199204000-00035.
  19. Hudnall Stamm, B. (2009). The ProQOL manual. Retrieved November, 26, 2019. Retrieved from www.proqol.org.
  20. Krischer, M. M., Penney, L. M., & Hunter, E. M. (2010). Can counterproductive work behaviors be productive? CWB as emotion-focused coping. Journal of Occupational Health Psychology, 15(2), 154–166. DOI: 10.1037/a0018349.
  21. Korkeila, J. A., Toyry, S., Kumpulainen, K., Toivola, J. M., Rasanen, K., & Kalimo, R. (2003). Burnout and self-perceived health among finnish psychiatrists and child psychiatrists: A national survey. Scandinavian Journal of Public Health, 31, 85–91. DOI: 10.1080/14034940210133880.
  22. Laschinger, H. K. S., Finegan, J., & Wilk, P. (2011). Situational and dispositional influences on nurses’ workplace well-being: The role of empowering unit leadership. Nursing Research, 60(2), 124–131. DOI: 10.1097/NNR.0b013e318209782e.
  23. Liang, S.-C., & Hsieh, A.-T. (2007). Burnout and workplace deviance among flight attendants in Taiwan. Psychological Report, 101(2), 457–468. DOI: 10.2466/pr0.101.2.457-468.
  24. Lian, H., Brown, D. J., Ferris, D. L., Liang, L. H., Keeping, L. M., & Morrison, R. (2014). Abusive supervision and Retaliation: A self-control framework. Academy of Management Journal, 57(1), 116–139. DOI: 10.5465/amj.2011.0977.
  25. Lee, H. F., Yen, M., Fetzer, S., & Chien, T. W. (2015). Predictors of burnout among nurses in Taiwan. Community Mental Health Journal, 51(6), 733–737. DOI: 10.1007/s10597-014-9818-4.
  26. Maslach, C. (2003). Job Burnout. Current Directions in Psychological Science, 12(5), 189–192. DOI:10.1111/1467-8721.01258.
  27. Moliner, C., Martínez-Tur, V., Peiró, J. M., Ramos, J., & Cropanzano, R. (2005). Relationships between organizational justice and burnout at the work-unit level. International Journal of Stress Management, 12, 99–116.
  28. Nantsupawat, A., Kunaviktikul, W., Nantsupawat, R., Wichaikhum, O.-A., Thienthong, H., & Poghosyan, L. (2017). Effects of nurse work environment on job dissatisfaction, burnout, and intention to leave. International Nursing Review, 64(1), 91–98. DOI:10.1111/inr.12342.
  29. Ogińska-Bulik, N. (2005). Emotional intelligence in the workplace: Exploring its effects on occupational stress and health outcomes in human service workers. International Journal of Occupational Medicine and Environmental Health, 18(2), 167–175. DOI:10.3390/safety5020030.
  30. Ortlepp, K. & Friedman, M. (2002). Prevalence and correlates of secondary traumatic stress in workplace lay trauma counselors. Journal of Traumatic Stress, 15, 213–222. DOI: 10.1023/A:1015203327767.
  31. Ortlepp, K. & Friedman, M. (2001). The relationship between sense of coherence and indicators of secondary traumatic stress in non-professional trauma counselors. South African Journal of Psychology, 31, 38–46. DOI: 10.1177/008124630103100205.
  32. Schaufeli, W. B., & Salanova, M. (2014). Burnout, boredom and engagement in the workplace. In M. C. W. Peeters, J. de Jonge, & T. W. Taris (Eds.). An introduction to contemporary work psychology (pp. 293–320). (1st ed.). Hoboken: John Wiley & Sons.
  33. Schaufeli, W. B., Leiter, M. P., Maslach, C., & Jackson, S. E. (1996). Maslach Burnout Inventory-General Survey. In C. Maslach, S. E. Jackson, M. P. Leiter (Eds.), The Maslach Burnout Inventory: Test manual (3rd ed., pp. 22–26). Palo Alto, CA: Consulting Psychologists Press. Retrieved from http://researchcentral.ro/index.php?action=listateste&ID=412.
  34. Shkoler, O., & Tziner, A. (2017). The mediating and moderating role of burnout and emotional intelligence in the relationship between organizational justice and work misbehavior. Revista de Psicología Del Trabajo y de Las Organizaciones, 33(2), 157–164. DOI:10.1016/j.rpto. 2017.05.002.
  35. Smart, D., English, A., James, J., Wilson, M., Daratha, K. B., Childers, B., & Magera, C. (2013). Compassion fatigue and satisfaction: A cross-sectional survey among US healthcare workers. Nursing & Health Sciences, 16(1), 3–10. DOI:10.1111/nhs.12068.
  36. Spector, P. E., & Fox, S. (2005). A stressor-emotion model of counterproductive work behavior. In S. Fox, & P. E. Spector (Eds.). Counterproductive work behavior: Investigations of actors and targets (pp. 151–176). Washington, DC: American Psychological Association.
  37. Spector, P. E., Bauer, J. A., & Fox, S. (2010). Measurement artifacts in the assessment of counterproductive work behavior and organizational citizenship behavior: Do we know what we think we know? Journal of Applied Psychology, 95(4), 781-790. DOI: 10.1037/a0019477.
  38. Sweeney, P. D., & McFarlin, D. B. (1997). Process and outcome: Gender differences in the assessment of justice. Journal of Organizational Behavior, 83–98. Retrieved from http://researchcentral.ro/index.php?action=listateste&ID=409.
  39. Tyler, T. R., & Blader, S. L. (2000). Cooperation in groups: Procedural justice, social identity, and behavioral engagement. Philadelphia: Psychology Press.
  40. Uchenna, C. O. (2013). Counterproductive work behaviour among employees in emotionally demanding jobs: The roles of perceived organizational support, burnout, and age. Nigerian Journal of Applied Behavioural Sciences, 1, 105–114. Research Methods, 39, 175-191. DOI: 10.3758/BF03193146.
  41. Vredenburgh, L. D., Carlozzi, A. F., & Stein, L. B. (1999), Burnout in counseling psychologists: Type of practice setting and pertinent demographics. Counselling Psychology Quarterly, 12, 293–302. DOI: 10.1080/09515079908254099
  42. Yao, Y.-H., Fan, Y.-Y., Guo, Y.-X., & Lee, Y. (2014). Leadership, work stress and employee behavior. Chinese Management Studies, 8(1), 109–126. DOI: 10.1108/CMS-04-2014-0089.
  43. Webster, L. & Hackett, R. K. (1999). Burnout and leadership in community mental health systems. Administration and Policy in Mental Health, 2, 387–399. DOI:10.1023/a:1021382806009.
  44. Wentzel, D. L., & Brysiewicz, P. (2018). A survey of compassion satisfaction, burnout and compassion fatigue in nurses practicing in three oncology departments in Durban, South Africa. International Journal of Africa Nursing Sciences, 8, 82–86. DOI:10.1016/j.ijans.2018.03.004

How to Cite

Margulescu, A.-M. (2020). The Relationship between Burnout and Counterproductive Work Behavior. The Role of Compassion Fatigue and Organizational Justice. Studia Doctoralia, 11(2), 72–80. https://doi.org/10.47040/sd/sdpsych.v11i2.113